Loved the location by the shopping center, and the room was spacious and clean.

I had a pleasant stay here for 5 nights. The restaurant had great food, especially the breakfast options, and the dining experience was enjoyable. I also loved the convenience of the facilities and the cleanliness of the room, although I noticed some outdated furniture that didn't match the photos. I would definitely consider coming back!

Proximity to local attractions, well-appointed and clean rooms, efficient complaint resolution

Parking fees of £15 overnight were not made clear, making arrival frustrating!!! The room decor felt dated, and the air conditioning did not work properly, leading to a less comfortable stay than I expected!!!

The breakfast staff were incredibly accommodating, ensuring my dietary needs were met with a smile. However, the ventilation in the bathroom left much to be desired, with a consistently steamy atmosphere.

Staff were excellent and food was delicious, but the check-in process was chaotic.

I truly appreciated the modern decor and the accessible layout of the Crowne Plaza Birmingham Nec, An Ihg Hotel. The lobby was particularly welcoming, and the staff were wonderfully attentive, making my stay comfortable and enjoyable.

Improved bathroom accessibility options would be beneficial.

my stay at crowne plaza was fantastic! the standard queen room with a sofa bed was spacious and comfortable. the breakfast spread was excellent, and the location is perfect, with plenty of local eateries nearby. i particularly loved the access to resorts world for some fun and relaxation.

cozy and relaxing stay with helpful staff making everything seamless, including valet parking

Exceptional staff, comfortable room.

I enjoyed my stay with stunning views and a lovely atmosphere. While the noise from neighboring rooms was distracting, the amazing breakfast and attentive staff truly made the experience enjoyable. I appreciated the comfortable bed and clean room, which added to the overall satisfaction of my visit.

The room had a lovely view of the lake.

The air conditioning was quite noisy at night.

This hotel suits me perfectly with its great wi-fi, helpful 24-hour reception, and comfortable bar area. I remember how the staff helped me print my boarding pass on my first stay. Highly recommend for a hassle-free experience!

I had a wonderful stay. The meals were diverse and satisfying. The staff were attentive and helpful. The room was clean and spacious. The overall layout is modern and well-organized. 😊

We visited the Cadbury World chocolate factory and caught a show at the Royal Shakespeare Company Theatre. Lots of great places to eat nearby and pretty good shopping too. Lovely staff, and overall, the breakfast was a real treat. Just so you know, parking arrangements were made easy for us.

One bummer was the noise from the pipes in the room. It bugged me and woke me up a few times, which was a bit frustrating after a long day.

Awesome Family Vibe!

Had a lovely stay with my family! The room was super comfy and clean, and the breakfast had loads of options. The staff were really helpful, especially warming up milk for my little one! Just a heads-up, the wine at the bar is a bit pricey – I got a surprise on my bill! great vibes and friendly service.

I enjoyed my stay here, especially the comfy bed and well-equipped room, complete with a table for working. The garden area offered a nice spot to relax after a busy day, though I did wish the breakfast had more variety. Overall, it was a pleasant experience, and I’d recommend it to anyone working in the area! 😊